7ea77's Privacy Policy
Your personal information is very important to us. Learn in detail here about how we collect, use, and keep your data safe.
Introduction
7ea77 ("we", "our", "platform") operates a safe and trusted online gaming environment for users in Bangladesh. This privacy policy describes what personal information we collect when you use the 7ea77.cam website, create an account, or use our services, as well as how that information is processed, what purposes it is used for, and how the security of your information is ensured.
By using our platform, you agree to accept the terms of this privacy policy. If you have any questions, please contact our support team.
What information we collect
Various types of personal and non-personal information may be collected during registration and use of the 7ea77 platform. Each category is described in detail below.
Personally Identifiable Information
During the registration process we may collect:
- Full name and date of birth
- Email address
- Residential address
- Documents required for identity verification (KYC)
- Username chosen by the user
Financial Information
To complete transaction processing we collect:
- bKash, Nagad, or Rocket account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method type
Technical Information
Automatically collected while using the platform:
- IP address and device type
- Browser type and version
- Operating system information
- Cookie and web beacon data
- Login time and session duration
Gaming Activity Information
To improve your gaming experience we store:
- Play history and preferred games
- Bet amounts and results
- Bonus usage records
- VIP level progress
- Responsible gaming settings
Purpose of data use
7ea77 uses collected information only for specific and lawful purposes. We never sell your information to unauthorized third parties.
2.1 Account Management and Identity Verification
Personal information is required to create and manage your account. The identity verification (KYC) process ensures that the platform is used only by real users aged 21 or above. This is essential for preventing money laundering and fraud.
2.2 Transaction Processing
Financial information is required to process deposits and withdrawals via bKash, Nagad, and Rocket. Every transaction, including a minimum deposit of ৳200 and a minimum withdrawal of ৳800, is recorded and stored. Withdrawals are typically completed within 10–45 minutes.
2.3 Customer Service and Support
Our 24/7 live chat support team may use your account information to resolve your issues. This ensures that proper assistance can be provided and every problem is resolved quickly and effectively.
2.4 Platform Improvement and Personalized Experience
By analyzing data on your gaming preferences and behavior, we work to improve the platform. This includes suggesting your preferred games, offering relevant promotions, and making the user experience smoother.
2.5 Security and Fraud Prevention
Technical information is used to detect suspicious activity. This information is essential for preventing unauthorized access, account hacking, attempts to create multiple accounts, and other fraudulent activity.
2.6 Ensuring Responsible Gaming
By monitoring gaming activity data, we can identify potentially problematic gaming behavior. This makes it possible to provide assistance to users when needed and to maintain an environment of responsible gaming.
Information Sharing and Disclosure
We do not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
Payment processing, technical infrastructure, and cloud storage service providers may have access to limited amounts of information. All such partners operate under strict confidentiality agreements and may use information only for the purpose of providing the specified services.
Legal Obligations
Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or a requirement from a regulatory authority. In such cases we always follow legal procedures and provide only the minimum necessary information.
Game Providers
Game providers including Pragmatic Play, Spribe, JILI, and PG Soft may process limited technical data to ensure fair gaming. This information is used solely to verify game outcomes and resolve technical issues.
Corporate Changes
In the event of a merger, acquisition, or business restructuring, user information may be transferred. In such situations we will notify users in a timely manner and this privacy policy will remain in effect.
Cookies and Tracking Technologies
The 7ea77 website uses cookies and similar technologies that improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the website's core functionality. They are used to keep your login session active, verify security, and operate the platform's basic functions. They cannot be disabled as the site will not work properly without them.
4.2 Functional Cookies
These cookies remember your preferences, such as language selection and gaming settings. They make your experience more personalized on your next visit.
4.3 Analytical Cookies
Analytical cookies are used to monitor platform usage and improve services. Information obtained from these cookies is used in aggregate and does not reveal any individual's identity.
4.4 Cookie Controls
You can reject cookies other than essential cookies by changing your browser settings. Please keep in mind that disabling cookies may limit some functionality of the website.
Data Security Measures
7ea77 applies the highest industry-standard security measures to protect your information.
SSL Encryption
All data transmission between the platform and your device is protected by 256-bit SSL encryption. This ensures that no third party can access your data.
Secure Data Storage
Your information is stored on secure servers. Passwords are encrypted using a strong hashing algorithm and no staff member can view your password.
Access Controls
Strict access control policies are enforced. Only authorized staff members who need it for their work can access user information.
Response to Security Breaches
If a data breach occurs, 7ea77 will immediately notify affected users. We always respond quickly, assess the extent of the damage, and take the necessary steps to prevent such incidents in the future.
Your Rights and Choices
As a user of 7ea77, you have the following rights over your own information:
Right to Access Information
You may request a copy of the information we hold about you at any time. We will take a maximum of 30 working days to process this request and will provide all information clearly.
Right to Correct Information
If any information in your account is incorrect or outdated, you may request a correction. We will verify and correct it as quickly as possible.
Right to Delete Information
In certain circumstances you may request deletion of your personal information. However, we are obliged to retain information required to meet legal obligations for a specified period.
Right to Object to Processing
You may object to the use of your information for marketing purposes. In that case we will immediately stop using the information for that specific purpose.
Right to Data Portability
You have the right to receive your data in a structured, commonly used format. To exercise this right, email [email protected].
Data Retention Period
7.1 Information for Active Accounts
We retain all necessary information for as long as your account is active. During this period information is used to provide services, maintain security, and meet legal obligations.
7.2 Information for Inactive or Closed Accounts
Even after an account is closed or becomes inactive, financial transaction records and identity verification information are retained for a defined period as required by law. This information may be used for dispute resolution and legal purposes.
7.3 Automatic Deletion Process
Once the retention period ends, information is securely deleted or anonymized. This process is completed securely and with user privacy protected.
Protection of Minors
Not Available to Those Under 21
The 7ea77 platform is for persons aged 21 or above only. We do not intentionally collect any information from minors. Age is verified during the registration process and those under 21 are not permitted to create an account.
If we learn that a minor has created an account, that account and all associated information will be deleted immediately. If you have any information about this, please contact [email protected].
Changes to the Privacy Policy
9.1 Notice of Changes
7ea77 reserves the right to change this privacy policy at any time. For significant changes we will display a notice on the platform and, where necessary, inform users by email.
9.2 Continued Use After Changes
If you continue to use the platform after a policy change, you will be considered to have agreed to accept the revised policy. Therefore it is recommended that you review this page periodically.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. We are always committed to protecting your privacy rights.
Live Chat:
Available in Bengali 24 hours a day, 7 days a week.
Bangladesh Standard Time (BST, UTC+6)